Is Jolt only available on the iPad?
The Jolt App is currently available on the iPad and Transact Terminal. Refer to the article iPad Compatibility for more information. Completing lists without an iPad is also available on the Jolt Web Portal and Jolt Lite.
What if my location is not connected to the Internet?
The Jolt App receives information 3 days in advance of when it is due and sends information as soon as it finds a WiFi signal. As long as your iPad is connected to WiFi and synced every 3 days, you will be able to use Jolt normally.
How many GB should an iPad have to run the Jolt App?
A 16 GB iPad is all you need to effectively run the Jolt App.
Does Jolt have a discount through Apple to purchase iPads?
Not at this time. You will need to order your iPads through a third party.
Does Jolt support Mac and PC?
The Jolt Web Portal will run on any device that has a browser. We strongly recommend using Google Chrome for the best user experience.
Is my information backed up regularly?
Information on our servers is backed up every hour and is stored on both coasts of the United States. Your information will be available whenever you need it.
What is "The Cloud?"
The cloud refers to software and services that run on the Internet instead of your computer.
Does Jolt have any international representatives?
We currently do not have any Jolt representatives outside of the United States. However, we provide support to all customers internationally.
Who is Jolt partnered with?
We are currently partnered with Zebra, Cooper-Atkins, and Transact.
What is the best way to keep the iPads safe?
We recommend locked cases for your iPad that mount on the wall. You can purchase these iPad cases through our Order Form.
Why do I receive an 56 error when I try to register my account?
This is a billing error. Use another credit card for registration or try registering again.
When I try to register my account, why do I receive an error message that refers to Stripe?
This is a billing error. Please contact our Billing Department to resolve this issue.